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Support & Wellbeing

An EAP or Employee Assistance Program is a confidential counselling service provided to trainees, employees and Fellows

A healthy workforce is integral to patient safety and to quality and sustainable health care.  We support individual members and trainees while advocating for systemic improvements in the places where they work.

EAP Assist is the EAP available to all ACCSM trainees and Fellows.

Read more about EAP Assist here.

 

Employee Assistance Programs

An employee assistance program (EAP) supports members with work-related problems as well as personal problems that may impact on their performance, health and mental wellbeing. An EAP offers funded confidential counselling for trainees and their family members as well as consultative support for preceptors and supervisors.

EAP Assist supports employees wellbeing with confidential phone counselling throughout Australia and overseas. One of the most important aspects of effective counselling is for it to be delivered as quickly and efficiently as possible.
 
Counselling aims to help resolve both workplace and personal issues before they adversely impact an employee’s mental heath, well-being and workplace performance.
 
Common issues include workplace conflict, bullying, stress, anxiety, depression, burnout as well as personal issues such as alcohol and substance abuse, gambling, relationship issues, domestic violence and trauma.
 
These issues can cause work based difficulties such as absenteeism, poor productivity, reduced performance and low job satisfaction and may also affect the employee’s ability to cope with the demands of everyday life.

EAP Assist counsellors are all qualified and highly experienced and will initially ask for your name as well as that of your employer in order to confirm eligibility for services. Information obtained during counselling is confidential and will not be released to any third party without prior written consent.

To access telephone counselling from 9am - 9pm Monday - Friday go to Booking Form at: eapassist.com.au/booking-form/ using your company’s allocated Helpline Number/Access Code: (which can be found on Google Classroom) your registered company Australasian College of Cosmetic Surgery and Medicine-ACCSM. 

The EAP Assist website also contains an extensive range of self-help resources including digital treatment programs, apps and wellness challenges for employees to access: eapassist.com.au.

Digital Mental Health Services from EAP - https://eapassist.com.au/treatment-programs/

Self Help Tools

You and your wellbeing

by EAP Assist

When you’re happy and well, you’re more likely to experience positive relationships with others, a feeling of control over your life, and a sense of purpose. The good news is that you can work on improving your resilience and wellbeing. Research demonstrates that there are five key areas to focus on:

Being active
We’re more connected than ever before, thanks to modern technology. But failing to switch off – our phones, tablets and minds – can have a detrimental effect on our health and wellbeing. Working to improve our physical health – through regular exercise, a healthy diet and sufficient sleep – can keep us feeling strong, calm, focused and more resilient.

Connect
Social connectedness is absolutely critical to our resilience and overall wellbeing. Surrounding ourselves with people who not only offer a perspective and emotional support, but also reflect back our values and strengths, can help us maintain our resolve during tough times. Life – both inside and outside of the workplace – can be super-stressful, but nurturing a diverse array of relationships can make even the most challenging circumstances more bearable.

Take notice
Mindfulness is the practice of being aware of the present moment and focusing your attention on that and nothing else. When we're faced with looming deadlines, endless inboxes and mountains of work, taking the time to refocus and centre our attention can help us to regain a sense of calm and control. Pausing gives your body and mind the chance to take stock of the situation and enables you to respond more appropriately.

Keep learning
Learning new things can boost our self-confidence and self-esteem, and help us to find meaning and purpose in life. It’s a great way to keep your brain active and healthy for a long and busy life. And in a world that is changing faster than ever, there are so many opportunities to learn, and that includes outside of the workplace. Approach the world with curiosity and look for small opportunities to keep learning.

Give
Helping others makes us feel good. It gives us a sense of purpose, improves our self-worth and contributes to strong relationships. Generosity can also start in small ways – at work, at home and with friends. It can be as simple as taking the time to check in with a friend or offering your seat to someone on the bus or train. If you take some time to practise empathy and identify ways you can improve the lives of those around you, everyone will reap the benefits.

Breathing Mindfully

by EAP Assist

The purpose of this exercise is to simply notice, accept and be aware of your breath – it is not about relaxation or stress reduction, although this may well occur. Breathing is something we all do – if you have a pulse then you breathe. Your body knows how to do this; it has done it since birth. This is simply about breathing mindfully. Breathing is something you carry with you everywhere; you are just not usually aware of it.

Sit quietly in a chair with both feet on the ground and your hands in your lap. Allow yourself to feel centred in the chair. Bring all of your attention to the physical act of breathing. Start to notice the breath as it enters your body through your nose and travels to your lungs. Notice with curiosity whether the inward and outward breaths are cool or warm and notice where the breath travels as it enters and departs.

Also notice the breath as your lungs relax and you inhale through your nose. Don’t try to do anything with your breathing – simply notice it, pay attention to it and be aware of it. It doesn’t matter if your breathing is slow or fast, deep or shallow; it just is what it is. Allow your body to do what it does naturally.

You will start to notice that each time you breathe in, your diaphragm or stomach will expand… and each time you breathe out your diaphragm or stomach will relax. Again, don’t try to do anything – just be aware of the physical sensations of breathing in and breathing out. If you find that thoughts intrude, this is okay. Don’t worry, just notice the thoughts, allow them to be and gently bring your awareness back to your breath.

Start this exercise initially for 5 minutes, building up daily. You can also do this exercise lying down in bed if you have difficulty sleeping. It is simply a way of allowing you to have more mindful and conscious awareness of your body and its surroundings, its breathing and its capacity to relax. When our breathing relaxes our muscles relax. 

Read more>>

Tips to Be Happy

by EAP Assist

These tips aim to help you get the ball rolling to happiness. They might not transform your life overnight, but some tips may be exactly what you need to hear. Use them as stepping stones. Add to them and shape them along the way to suit your own lifestyle and personality.

1. Avoid comparing yourself to others
This is easier said than done but try to avoid comparing your social life to anyone else’s. It’s not the number of friends you have or the frequency of your social outings that matters. It’s what works for you. Remember, you really have no way of knowing if someone with a bunch of friends and a stuffed social calendar is actually happy.

2. Take a step back from social media
Social media isn’t inherently bad or problematic, but if scrolling through your feeds makes you feel left out and stressed, take a few steps back. That feed doesn’t tell the whole story. Not by a long shot.

3. Take a phone break
That’s not to say that technology isn’t an incredibly helpful tool for building community and feeling close to loved ones who might be far away. But it’s easy to rely on devices as a way to avoid being alone with your own thoughts. Not sure how to pass the time? Grab a pen and notepad, and jot down things you might enjoy doing the next time you find yourself alone.

4. Carve out time to let your mind wander
Does the thought of doing absolutely nothing unsettle you? That’s probably because it’s been a long time since you’ve allowed yourself to just be. Experiment by setting a timer for 5 minutes. Just 5 minutes with no television, music, internet & podcasts. Let your mind wander — truly wander — and see where it takes you. Don’t be discouraged if it doesn’t take you very far at first. With time, your mind will get used to this new freedom.

5. Take yourself on a date
It might sound cliche, but self-dates can be a powerful tool for learning how to be happy alone. Start small by sitting in a coffee shop for just 10 minutes. Be observant and soak in your surroundings.

6. Get physical
Exercise helps release endorphins, those neurotransmitters in your brain that can make you feel happier. If you’re new to exercise, start with just a few minutes a day of stretches or a ten minute walk.

7. Spend time with nature
Research shows that 30 minutes or more a week spent in nature can improve symptoms of depression and lower blood pressure.

8. Volunteer
You can volunteer in person or help out remotely from home. Either way, helping others can make you feel good. Plus, it can help you feel connected to others while still getting in some quality alone time. Perform a random act of kindness whenever the opportunity presents itself.

9. Acknowledge things you’re grateful for
Gratefulness can boost feelings of happiness and hopefulness. It’s easy to take things for granted as you go about your day. Devote some time to reflect on the things you’re grateful for. Make a list — mental or physical — of the things in your life that you appreciate and next time you’re feeling down, whip out this list to remind yourself of everything you have going for you.

10. Give yourself a break
Self-reflection is a good thing. Harsh self-judgement is not. It eats away at your self-confidence and happiness. When that negative inner critic comes to call, turn toward that more positive voice that resides in your head (you know it’s in there somewhere). Don’t judge yourself more harshly than you’d judge anyone else.

11. Find a creative outlet
What have you always dreamed of doing but have put off? Don’t worry if you’re not good at it. The point is to try something new and different, to take a step outside your comfort zone.

12. Shake up your routine
Even a routine that works well can eventually morph into a rut, leaving you uninspired. Think about your day-to-day routine and immediate surroundings. What’s still working for you, and what’s become dull? Freshen things up. Rearrange your furniture or paint a wall. Start a garden, clean and declutter, or find a new coffee shop. See if there’s something you can change to pull yourself out of that rut.

13. Strengthen your coping skills
Life has its stressors, and bad things happen. There’s no point in ignoring this reality. But remember that time something bad happened, and you figured out how to deal with it? That’s a skill worth continuing to develop. Consider how you coped then and why that worked. Think about how you can use that same mindset to cope with events that are happening now.

14. Nurture relationships
Close social connections are very important. Arrange to visit with a friend or someone in your family, or go hang out with the team after work. Call someone you haven’t heard from in a long time and have a meaningful conversation.

15. Practice forgiveness
What does forgiveness have to do with your happiness? Among other health benefits, the act of forgiveness may reduce stress, anxiety and depression. Forgiveness can take a load off your mind. While you’re at it, don’t forget to forgive yourself, too.

16. Take care of your health
Mental health can affect physical health and vice versa. Taking care of your physical health may help boost your overall happiness. Plus, it’s a good way to foster a good relationship with yourself. Make eating a balanced diet, exercising regularly and getting adequate sleep .

17. Make plans for the future
Where do you want to be in 5 years or in 10 years, both personally and professionally? What do you need to do to accomplish those goals? Writing this down can be helpful in guiding your decisions.

Tips to boost Self-Esteem

by EAP Assist

Tips to boost Self-Esteem

By incorporating these steps into your daily routine, you can gradually strengthen your self-esteem and feel more confident in your abilities.

1.   Practice Self-Acceptance: Acknowledge your strengths and weaknesses without judgment. Accepting yourself as you are is a key foundation of self-esteem.

2.   Set Small, Achievable Goals: Start with goals that are realistic and attainable. Every time you achieve something, it boosts your confidence and belief in yourself.

3.   Challenge Negative Self-Talk: Notice when you're being overly critical of yourself, and actively replace negative thoughts with positive, constructive ones. For example, change “I can’t                do this” to “I’ll do my best.”

4.   Celebrate Your Achievements: Take time to recognize and reward yourself for accomplishments, no matter how small. It reinforces your sense of self-worth.

5.   Surround Yourself with Positive People: Spend time with people who support and uplift you and avoid those who drain your energy or put you down.

6.   Learn to Say No: Saying no when necessary protects your energy and helps you maintain boundaries, which in turn reinforces your self-respect.

7.   Focus on Your Strengths: Make a list of your strengths and accomplishments and refer to it whenever you’re feeling down. It helps build a more positive self-image.

8.   Take Care of Your Body: Exercise, eat well, and get enough sleep. Physical well-being can significantly impact how you feel about yourself mentally and emotionally.

9.   Step Out of Your Comfort Zone: Try new things, take risks, and push yourself in small ways. Overcoming challenges and learning new skills can boost your confidence.

10.  Be Kind to Yourself: Practice 10.    self-compassion. Treat yourself with the same kindness and understanding that you would offer a friend. Forgive yourself for mistakes and learn                          from them.

11.  Avoid Comparing Yourself to Others: Everyone’s journey is different. Focus on your own progress and growth instead of comparing yourself to others.

12.  Develop a Growth Mindset: Embrace the belief that your abilities can be developed through effort and learning. This makes you more resilient and helps you view challenges as                            opportunities for growth.

13.  Engage in Activities You Enjoy: Spend time doing things that make you feel good and give you a sense of accomplishment. Hobbies and interests can offer a confidence boost.

14.  Help Others: Volunteering or helping others can give you a sense of purpose and make you feel valuable, which can increase your self-esteem.

Set Boundaries: Protect your time, energy, and emotional well-being by setting clear personal boundaries. This communicates to yourself that you are worthy of respect.

Catastrophic Thinking

by EAP Assist

Catastrophic thinking (also known as catastrophizing) is a cognitive distortion where a person assumes the worst possible outcome will happen in a situation, even if it's highly unlikely. This type of thinking often leads to increased anxiety, stress, and an inability to focus on realistic solutions. By applying these strategies below consistently, you can reduce catastrophic thinking and develop a more balanced, realistic outlook, which leads to less anxiety and better problem-solving.
 
Signs of Catastrophic Thinking: 
Exaggeration: Imagining worst-case scenarios that are far worse than the actual situation.
Feeling Overwhelmed: Small problems are seen as insurmountable or unmanageable.
Hopelessness: Believing that no matter what you do, things will end badly.
Physical Symptoms: Increased heart rate, difficulty breathing, and other stress responses due to focusing on fear.
Strategies to Deal with Catastrophic Thinking:
 
1. Recognize and Acknowledge the Thought 
Awareness: Start by recognizing when you are engaging in catastrophic thinking. Acknowledge that these thoughts are distortions, not facts. 
Example: “I’m thinking the worst will happen, but that’s my anxiety talking, not reality.”
 
2. Challenge Your Thoughts 
Examine the Evidence: Ask yourself whether there is actual evidence to support your catastrophic thought. Often, catastrophic thinking is based on assumptions rather than facts. 
Example: “What evidence do I have that this worst-case scenario will happen? How likely is it, really?”
Ask Questions: Use questions to challenge your negative thoughts: 
“What’s the worst that could happen? What’s the best that could happen? What’s most likely to happen?”
 
3. Reframe the Situation 
Shift Perspective: Try to look at the situation from a different angle. Instead of thinking, “This is going to be a disaster,” try thinking, “This might be challenging, but I can handle it.”
Focus on Solutions: Redirect your focus from the problem to potential solutions. Consider how you can improve the situation rather than dwelling on worst-case scenarios.
 
4. Practice Mindfulness 
Stay Present: Catastrophic thinking often involves worrying about the future. Mindfulness techniques, such as deep breathing, meditation, or grounding exercises, can help bring your focus back to the present moment.
Breathing Exercises: Taking slow, deep breaths can help calm your nervous system and reduce feelings of panic or anxiety. 
Example: Inhale for 4 seconds, hold for 4 seconds, exhale for 4 seconds, and repeat.
 
5. Break Problems into Smaller Parts 
Take One Step at a Time: When you’re overwhelmed by a situation, break it down into smaller, more manageable steps. Focus on tackling one part of the problem at a time rather than being paralyzed by the whole. 
Example: Instead of thinking, "I’ll never finish this project on time," focus on what you can do today.
 
6. Use Positive Self-Talk 
Affirmations: Replace catastrophic thoughts with positive or realistic affirmations. Tell yourself things like, “I’ve faced challenges before, and I can handle this,” or “I am capable of managing this situation.”
Avoid "What If" Thinking: When you find yourself thinking “What if this happens?” respond with more balanced alternatives like, “Even if something goes wrong, I can manage it.”
 
7. Challenge the "All or Nothing" Thinking 
Gray Area Thinking: Catastrophic thinking is often “all-or-nothing,” such as “If this goes wrong, everything is ruined.” Instead, remind yourself that life is rarely black-and-white, and most situations fall somewhere in between extremes.
 
8. Seek Perspective from Others 
Talk to Someone You Trust: Sometimes, sharing your concerns with a trusted friend, family member, or therapist can help you gain a more balanced perspective. Others may help you see that your fears are exaggerated or unrealistic.
Get Feedback: Ask others how they would handle the same situation. Often, getting an outside perspective helps calm catastrophic thinking.
 
9. Focus on What You Can Control 
Identify Actionable Steps: When catastrophic thoughts arise, identify what aspects of the situation are within your control. Focus your energy on those things rather than stressing about factors beyond your control. 
Example: “I can’t control whether there will be traffic, but I can leave a little earlier to minimize my stress.”
 
10. Develop Problem-Solving Skills 
Plan for Worst-Case Scenarios: While it’s important not to dwell on worst-case scenarios, it can help to think through how you would handle them if they did happen. This makes you feel more prepared and less anxious.
Take Preventive Action: If you’re worried about something specific, take steps to prevent it or minimize its impact, which can reduce feelings of helplessness.
 
11. Practice Gratitude 
Shift Focus: When you’re stuck in a cycle of catastrophic thinking, it can help to consciously focus on the things in your life that are going well. Keeping a gratitude journal or simply taking a few moments to reflect on positive aspects of your life can reduce anxiety and improve your mindset.

Financial Stress

by EAP Assist

How many times have we heard ‘cost-of-living crisis’ recently? It’s often spoken about as a national crisis, which it is. But for a growing number of Australians, it’s an intensely personal, overwhelming financial and mental wellbeing crisis.
What exactly is financial stress?

Rising interest rates. Rising rental and mortgage costs. Inflation outstripping earnings growth…it adds up to a historically high cost of living, with more people struggling to meet their basic financial commitments. To afford shelter and food. This is financial stress. But it’s far from just a financial issue. From poor sleep and mood swings to relationship issues and even weight gain, financial stress can affect your mental and physical health in a host of ways. Moreover, the mental and emotional strain can actually make it harder to find a solution to your financial situation, which adds even more stress. One in four Australians are finding it hard to get by on their current income.

What can you do about financial stress?
There are no easy fixes, but the sooner you take action, the better. So, here are three initial steps you can take to address your financial stress:

1. Stress management
The first step to managing your financial situation is to manage your stress. Easier said than done when you’re feeling overwhelmed. If your financial situation is dominating your head space and time, start by trying to bring some balance back to your life. A lack of balance in your day-to-day can exacerbate the stress you’re feeling, but it’s something you have direct control over. Try creating a new routine to help you regain some balance in your day-to-day life. You need time to think, but you also need time to relax and unwind. You need time to take action, as well as time to exercise, socialise and play.

2. Problem solving
This step isn’t easy either, but it is worthwhile. Start by listing the problems you’re facing. Not just financial problems or debts but the challenges or barriers that affect your financial situation. Write them down. Next, list all the possible solutions to each challenge. Some solutions will be more achievable than others. Some will take more time, others less. Prioritise the solutions that are most likely to provide a benefit, sooner rather than later. Then, it’s time to take action. The idea isn’t to do everything at once. Give yourself a series of small, achievable steps so you can simply focus on the next item on your to-do list.

3. Asking for help
Many of us are reluctant to ask for help, but there are resources to help you regain control of our finances. It could be as simple as asking family or close friends to help you. It doesn’t have to be financial help. It could be practical help, like picking your kids up from school so you can tackle the next item on your problem-solving list or giving you a lift to an appointment so you don’t have to pay for fuel or transport. It could also mean contacting a financial counsellor. Many charities and not-for-profits offer free, confidential financial counselling to help you work through your money problems. They can even help you consolidate or negotiate your debts.

Feeling Drained

by EAP Assist

Do you often feel exhausted and rely on quick fixes like coffee or sugary snacks to push through. But here’s the real issue: it’s not just about needing more sleep or less work. It's about the habits we create and whether they fuel us or drain us. Often your energy levels are low because you're not giving your body the right kind of support. External fixes like caffeine can mask fatigue temporarily, but they don’t address the core issue. And if you’re skipping meals or avoiding taking breaks because you feel like you don’t have the time, you’re only making it worse. The solution isn’t about adding more to your already packed schedule. It’s about making simple, consistent changes that give you long-term energy. Here's how you can start:

1. Wake up at the same time each day 
    Your body thrives on consistency. Having a set wake-up time can reduce grogginess and set the tone for your entire day. 

2. Drink water first thing in the morning 
    Rehydrate as soon as you wake up. It kickstarts your metabolism and helps you feel more awake. 

3. Take brief walking breaks 
    Stepping away from your desk for a 5-minute walk every 90 minutes keeps your blood flowing and reduces fatigue. 

4. Practice deep breathing 
    Use the physiological sigh technique—take a deep breath, hold it, then exhale slowly. It calms your nervous system and boosts your focus. 

5. Fit in a quick exercise burst 
    Just 3 minutes of movement, like squats or push-ups, can trigger dopamine production, giving you an instant energy boost. 

6. Start your day with a cold shower 
    A brief cold shower first thing in the morning energises you by triggering dopamine and improving your mood.

7. Swap screen time for sound at night 
    Instead of staring at screens before bed, try listening to music or an audiobook to preserve mental energy and help you unwind.

8. End your day with intention 
    Journaling, reading or meditating can calm your mind and improve sleep quality, setting you up for a more energetic tomorrow. 

 

 

Other wellbeing resources:

Beyond Blue - https://www.beyondblue.org.au/ 

Mental Health Resources - https://www.healthdirect.gov.au/mental-health-resources

Mental Health - where to get help: https://www.healthdirect.gov.au/mental-health-where-to-get-help 

Service NSW - Mental wellbeing resources - https://www.service.nsw.gov.au/guide/mental-wellbeing-resources

DRS4DRS (Doctors for Doctors) - https://www.drs4drs.com.au/ 

Lifeline Australia 24/7 Crisis support - 13 11 14

moodygym - moodygym is like an interactive self-help book which helps you to learn and practise skills which can help to prevent and manage symptoms of depression and anxiety.  moodygym provides training in cognitive behaviour therapy (CBT) and consists of five interactive modules which are completed in order.  moodygym is free for use by all Australians, thanks to funding provided by the Australian Government Department of Health & Aged Care. Go to: https://www.moodygym.com.au/